Frequently asked questions

Everything you need to know about using Spotta.

How does Spotta work?

Post a job or browse freelancer profiles, agree on scope and price, and work together through the platform. Payments are held securely until the work is delivered.

What fees does Spotta charge?

Freelancers pay a small percentage per project based on their plan. Clients on the Basic plan pay no fee to post jobs; Pro and Enterprise plans include additional benefits.

How do I get paid as a freelancer?

Once a client approves delivered work, payment is released to your Spotta balance and can be withdrawn to your bank account or mobile money.

Can I hire more than one freelancer for a project?

Yes — you can invite multiple freelancers to a job, or use "Get outcomes" to have Spotta assemble a small team for you.

What if I'm not happy with the delivered work?

You can request revisions directly with the freelancer. If it can't be resolved, our support team can help mediate based on the agreed scope.

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